Transformer Technologies is a leading recycler of transformers, dismantling units at its state-of-the-art facility to recover metals that are then exported for reuse. With steady export volume and dismantling operations that must run without interruption, reliable drayage service is essential — which is why the company has relied on Independent Dispatch Inc. (IDI) for more than two decades.

IDI provides local port-drayage coverage for Transformer Technologies’ export shipments, coordinating equipment and drivers in a space where availability can be unpredictable. Over the years, IDI has consistently shown up when promised, ensuring materials move on schedule and production is not interrupted waiting for carriers to arrive.

Although Transformer Technologies has utilized lower-cost carriers, service failures revealed the importance of dependable communication and on-time performance. When delay costs were factored, IDI was integrated in to aid stability — and today remains an integral part of the shipper’s mix.

For Transformer Technologies, IDI is more than a drayage provider. It is a trusted partner that safeguards operational flow and delivers peace of mind. According to Terri Canaga, Head of Sales. “IDI delivers the reliable communication, coverage, and on-time service our operation depends on. They keep our exports moving — proving dependability matters more than the lowest rate.”